Privacy & cookies

At Tom Child Landscapes Ltd, we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use and safeguard your data when you visit our website or contact us about our landscaping services.

1. Information We Collect

We may collect the following types of information:

• Personal details you choose to provide, such as your name, email address and phone number

• Project-related information if you contact us for a quotation or advice

• Website usage data collected automatically through cookies and analytics tools

We only collect information that is necessary to respond to enquiries, provide our services or improve our website.

2. How We Use Your Information

We use your information to:

• Respond to enquiries and provide quotations

• Communicate with you about your project

• Improve our website and services

• Understand how visitors use our website

We do not use your information for unsolicited marketing.

3. Analytics, Cookies & Tracking

Our website uses standard tracking tools to help us understand how visitors use the site and improve performance. These may include:

• Google Analytics

• Google Tag Manager

• Meta (Facebook & Instagram) Pixel

These tools may collect anonymised data such as pages visited, time spent on the site and general location. This information does not personally identify you.

You can control or disable cookies at any time through your browser settings.

4. How We Store Your Information

Any personal information you provide is handled carefully and stored securely. Client contact details and enquiry information are retained only for as long as necessary to respond to your request or carry out agreed work.

We do not maintain marketing databases or automated mailing lists.

5. Sharing Your Information

We do not sell, rent or trade your personal information.

Your data may only be shared where necessary to:

• Comply with legal obligations

• Work with trusted service providers directly involved in delivering our services

6. Data Security

We take reasonable steps to protect your personal information against loss, misuse or unauthorised access. While no method of transmission over the internet is completely secure, we aim to handle all data responsibly and with care.

7. Your Rights

Under UK data protection law, you have the right to:

• Request access to your personal data

• Ask for corrections to inaccurate information

• Request deletion of your data where appropriate

8. Contact Details

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Tom Child Landscapes Ltd
Email: tom@tomchild.co.uk

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in legislation or how we operate. Any updates will be posted on this page.